Privacy Policy

Last Updated: 06/Jan/2024

Welcome to Rocks Canada, the premier destination for exquisite gemstones! At Rocks Canada, we are committed to safeguarding the privacy of our website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By accessing or using our website (www.rockscanada.com), you agree to the terms outlined in this Privacy Policy.

  1. Information We Collect:a. Personal Information: We may collect personal information, such as your name, email address, and contact details, when you register for an account, place an order, or subscribe to our newsletter.b. Non-Personal Information: We may collect non-personal information, such as browser type, operating system, and IP address, to enhance your experience on our website.
  2. How We Use Your Information:a. Order Processing: We use your personal information to process and fulfill your orders, including shipping and payment processing.b. Communication: We may use your contact details to send order updates, promotional materials, and newsletters. You can opt-out of these communications at any time.c. Improving User Experience: Non-personal information helps us analyze trends, track user engagement, and enhance our website’s performance and functionality.
  3. Cookies and Similar Technologies:a. Cookies: We use cookies to improve your browsing experience, personalize content, and analyze website traffic. You can control cookie preferences through your browser settings.b. Third-Party Services: We may use third-party services, such as Google Analytics, that employ cookies to collect and analyze data about your usage patterns.
  4. Data Security:a. Secure Transactions: We implement industry-standard security measures to protect your personal and financial information during transactions.b. Encryption: Our website uses SSL encryption to secure data transmitted between your browser and our server.
  5. Sharing Your Information:a. Third-Party Service Providers: We may share your information with trusted third-party service providers to perform functions on our behalf, such as payment processing and order fulfillment.b. Legal Compliance: We may disclose your information if required by law or in response to a valid legal request.
  6. Your Choices:a. Account Information: You can update your account information by logging into your account on our website.b. Communication Preferences: You can opt-out of marketing communications by following the unsubscribe instructions in our emails or contacting our customer support.
  7. Children’s Privacy:a. Age Restriction: Our website is not intended for individuals under the age of 18. We do not knowingly collect or maintain personal information from anyone under this age.
  8. Changes to the Privacy Policy:a. Updates: We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting on our website.
  9. Contact Us:a. If you have any questions or concerns regarding our Privacy Policy, please contact us at [contact@rockscanada.com].

By using our website, you acknowledge that you have read and agree to this Privacy Policy.

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